I have dealt with solo one they went and canelled my phone and kept billing me. now they sent craditor after me and i have not dealt with them for 4 years now. my acount is no long active with them and i will never go throw them!! i think they suck. inculding there service!!

TORONTO – Bell Mobility and its parent company, BCE Inc. (TSX:BCE) have been served with notice of a $100-million class-action lawsuit alleging that expiry dates on its pre-paid wireless services are illegal.
The suit alleges the practice is contrary to Ontario’s Consumer Protection Act and the pre-paid wireless services should be treated as gift cards without an expiry date under the act.
The suit is being handed by the Toronto law firm of Sack Goldblatt Mitchell LLP on behalf of Celia Sankar of Elliot Lake, Ont.
Sankar, founder of the DiversityCanada Foundation, a non-profit organization that promotes social justice, is a Bell Mobility pre-paid wireless customer who has had her credit balance seized on two occasions.
“Because the prepaid wireless service is the least expensive way to have a phone, and does not require a credit card or a bank account, it is often the only option for youth, new immigrants, workers on minimum wage, the unemployed, people on disability and seniors on fixed incomes,” Sankar said in a statement.
“These are the people who can least afford to have their funds forfeited or to have their mobile services cut off,” she said.
If the case is certified as a class action, Sankar will represent all persons in Ontario who purchased or acquired pre-paid wireless services under the brands Bell Mobility, Virgin Mobile Canada and Solo Mobile since May 4, 2010.
Bell Mobility spokeswoman Jacqueline Michelis said there’s no merit to the suit.
“We’ll certainly defend against it,” Michelis said.

http://ca.news.yahoo.com/100m-class-action-alleges-expiry-dates-bell-pre-150805068.html

WARNING – DON”T USE AUTO TOP UP on virgin mobile prepaid:

I purchased from Virgin Mobile the $20 talk and unlimited text plan with auto topup (charge credit cared automatically to keep in the prepaid plan).

Virgin mobile ca booted me from the $20 talk and unlimited text plan to the $0.25 per text plan unknowingly. I was alerted after I noticed a $400 charge on my Mastercard.

Their explanation: on the monthly due date the funds were less then $20 (was $19.60) so the $20 per month plan was cancelled however they felt free to charge my credit card their default plan (ie $0.25 per text).

How is that fair?. I set up autotop up so I would stay in the $20 plan (as their front line staff recommended) but this gave them the “right” to charge my card indiscriminately.

I don’t know if other mobile phone companies do the same thing. If so, shame on them.

Virgin mobile – you should be ashamed of your business practice. Ashamed. Richard, you disappoint me. What happened to doing ethical business?

This charge of $2.00 for paper billing is inappropriate. Not all customers have online access and so are unable to defer the cost in favour of online billing option.
Further more none of the other utilities are doing this.
It’s time to call in the CRTC and other aids to stop this obvious revenue grab. The billing should be part of the service and not an additional charge

Because I am an Bell internet customer, they are going to demand I get my bills online or charge me $2 A MONTH . What a rip off. I pay enough for my internet and services that that is a crime. So much for Bell loyality.

Solo Mobile, owned by Bell, is (in my opinion) blatantly defrauding clients who wish to discontinue service. My contract was supposed to expire on January 11, 2012. I called Solo Mobile twice in early January to make sure that they would not automatically extend my service since I had no wish to continue with them. However, I continued to be billed. When I contacted them this week to try to straighten out the situation I was told that they had no record of the two calls I had made to them. Then when I called back shortly after and spoke to a different rep, that rep admitted that they did have record of one of the calls but that I had not stayed “on the phone long enough” and that my service therefore had not been cancelled. Also, each time I called this week, they refused to put me thru to a manager.

I feel that I have no choice but to pay for the extra months, even though the phone was not even turned on during that period. Solo Mobile weilds the power since they can affect our credit rating and because it is their word against ours.

Prime Minister Stephen Harper said Thursday he has “absolutely no knowledge” of any automated calls that were allegedly aimed at suppressing the vote for Liberal and NDP candidates in the last federal election.

“I have absolutely no knowledge on anything about these calls, but obviously if there is anyone who’s done anything wrong, we will expect that they will face the full consequences of the law,” Harper told reporters in Iqaluit.

Opposition members are calling for a police probe into claims that a string of so-called “robocalls” placed last spring were aimed at helping the Conservatives in tight ridings.

The calls appear to have been designed to mislead voters by telling them to vote at incorrect polling stations. It’s unknown who employed the company who made the automated calls.

Two NDP MPs have sent letters of complaint to both the commissioner of elections and the RCMP, urging a full investigation. And Liberal MP John McCallum says the ploy may have cost his party at least three seats.

McCallum said the calls appear to be widespread, suggesting they were the organized work of several people.

“It’s not a single isolated riding, it’s at least 18 that I’m aware of across the country, and I can’t imagine how one single operative woke up one morning to target all those 18,” he told CTV’s Power Play.

“I don’t have a (smoking) gun for the prime minister, but I think it must have been arranged at some central level to some degree, and hopefully this investigation will give us some answers.”

New Democrat MP Pat Martin said he was aware of about eight ridings where the calls took place, and his party ended up losing two of them.

“It’s hard to overstate how serious this is,” he said. “You are denying somebody their fundamental right to cast their ballot in a free and fair election by deliberately mischievous means.”

Newspaper reports said that Elections Canada had traced the phone calls to Racknine Inc., a small Edmonton voice-broadcast company that worked for the Conservative party’s national campaign and at least nine other Conservative candidates, including the prime minister.

Company officials said they had no idea who made the calls and have handed their records to authorities.

There is no evidence that Harper’s campaign or any of the other candidates were involved in the calls, the reports said.

A spokesperson for the Conservative party strongly denied any involvement in the calls.

“The Conservative Party of Canada ran a clean and ethical campaign and would never tolerate such activity,” Jenni Byrne, the party’s national campaign manager, said in a statement. “The party was not involved with these calls and if anyone on a local campaign was involved they will not play a role in a future campaign.

“Allegations of voter suppression are extremely serious,” Byrne continued. “If anything improper occurred, those responsible should be prosecuted to the full extent of the law.

Elections Canada said it does not comment on, nor confirm, ongoing investigations.

It launched the probe after it was besieged with complaints about a series of bizarre election-day phone calls made to residents in Guelph, Ont.

Voters there received recorded calls from people pretending to be from Elections Canada, informing them that their polling stations had been moved. The calls resulted in chaos at some polling stations. Other voters stayed home.

The report said both Elections Canada and the RCMP are investigating the matter and the Conservative party is also conducting its own inquiry.

http://ottawa.ctv.ca/servlet/an/local/CTVNews/20120223/robocalls-tories-politics-elections-120223/20120223/?hub=OttawaHome

I have called to cancel my service, I was **WAIT I”M STILL ON HOLD** 140 MINUTES… WTH?????

I guess they don’t want me to cancel my service…

My husband had a cell for solomobile and i am the one who’s using it we finished the contract until i renew it thought a better service and offer but alas its the opposite and been calling them

Dear Readers,

I have had an awful experience with Koodo and strongly recomend anyone with Koodo or thinking of getting a phone plan with them to run the other way fast. When you call for help you ussually wait 40 min and then have to speak to a english is a 2nd language rep. The language is a barrier. I have since switched my plan over to Virgin and have not problems to date.